Recruitment Drive
by
Wipro
(For
any Graduate)
For 2018 and 2019 Batch
on 17th
June.,2019
at GVMITM, Sonipat
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is
a leading global information technology, consulting and business process
services company. We harness the power of cognitive computing,
hyper-automation, robotics, cloud, analytics and emerging technologies to help
our clients adapt to the digital world and make them successful. A company
recognized globally for its comprehensive portfolio of services, a strong
commitment to sustainability and good corporate citizenship, we have a dedicated workforce of over 170,000, serving clients across six continents.
Together, we discover ideas and connect the dots to build a better and bold
new future.
Wipro HR Services India Pvt Ltd. is looking for a
Customer Care Specialist
We are looking for smart professionals with a great
attitude to make every single client interaction delightful. Your Impact as a
Customer Care Specialist ·
Customer Service through calls, Chats & emails · Ensure timely and accurate
service delivery at defined productivity levels · Build client & domain knowledge to be able to
deliver a resolution on the first conversation · Ensure adherence to Client Service Level Agreements
(SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer
Effort ·
Maintain Internal & Client level delivery quality on calls, chats &
email conversations ·
Adhere to Customer Service Attendance & Accountability policies ·
Execute issue /query resolution and ensure proper documentation & follow-up
·
Identify, share and support operational improvements
Work
Location: Gurgaon
& Noida
Compensation: INR/-2,80,739 LPA
Below
are the requisite details.
1.
Recruitment Process Details
·
Group Discussion
·
Online Aptitude Test
·
V&A/Hiring Manager Interview
In
addition, it is mandatory for the participants to carry the following documents
during the recruitment drive
§ Updated resume
§ 2 recent passport size photographs
§ Valid photo ID proof.
§ Valid proof of address
Link
for all details and registration
For
any Query Contact-
Dr
. Gayatri Dhingra
Training
and placement officer,
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